📦 Digital Product

Refund Policy

Last updated: October 10, 2026

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14-day refund, no questions asked

Universal Business OS is a digital product (a Notion template, guides and automation files) delivered instantly after payment. If it isn't right for you, email us within 14 days of purchase and we'll refund you in full, for any reason.

How to get a refund

1

Email us within 14 days

Write to [email protected] with your order number (or the email you paid with). A one-line reason helps us improve, but it's optional.

2

We confirm within 24 hours

We reply within one business day and process the refund to your original payment method.

3

Money back

The refund usually appears within 5 to 10 business days, depending on your bank or card.

Problems with your files

Email us and we'll fix it within 24 hours: we resend your download link, replace the file, or help you get it working. These are covered at any time, not only within 14 days.

Who processes your payment

Payments may be processed by our online reseller and merchant of record, who handles billing, taxes and refunds on our behalf. Your receipt shows who charged you and how to reach them.

Before opening a dispute

Please email us first. Refunds and delivery problems are almost always resolved the same day.

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A problem with your download?

Email [email protected] and we'll respond within 24 hours.